The Role of Peer Support
Dr. Shapiro discusses the need for, and essential features of, peer support following errors and adverse events.
Learning Objectives
Recognize emotional distress after adverse events as a normal clinician response
Explain how stalled recovery can harm clinicians and future patients
Describe the structure and benefits of group and individual peer support
Apply principles of non‑judgmental, validating peer support
Identify when and how to escalate clinicians to additional support resources
Author(s)
Jo Shapiro, MD, FACS
Associate Professor of Otolaryngology-Head and Neck Surgery | Harvard Medical School
Consultant for the Department of Surgery | Massachusetts General Hospital
Director, Professionalism and Peer Support | Brigham and Women’s Hospital Center
Faculty Member in the Department of Surgery| Brigham Women's Hospital
Donna Luff, PhD
Director, Training & Performance; Associate Program Director, Harvard Pediatric Health Service/Research Fellowship;
Director of Educational Innovation & Scholarship, Professional Development in Education | Boston Children's Hospital
Citation
Shapiro J, Luff D. The Role of Peer Support. 10/2016. Online Video. OPENPediatrics. https://learn.openpediatrics.org/learn/course/internal/view/elearning/3210/the-role-of-peer-support.