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Frequently Asked Questions

Genral OP Q's
CME/Course-Related Q's
Other Content Q's
Technical FAQ

General OPENPediatrics Questions


What is OPENPediatrics?

OPENPediatrics is a free, global, open-access, and peer-reviewed knowledge-exchange platform for clinicians from all resource settings involved in the care of sick children.


How do I register for any account?

To register for an account, click Login/Register in the top right hand corner of the homepage, and fill in the required information. As we only allow healthcare professionals to join our community, please allow 24-48 hours for your account to be verified. 


Do I have to pay?

No. All educational content is available free of charge. Modest fees are charged for Accredited Continuing Education (CE) courses to offset the cost of providing certification.


Can I receive medical advice through OP?

No. OPENPediatrics provides educational support and materials. We do not offer medical advice about the care of a specific patient. If you need advice on treatment for a specific pediatric patient, we recommend that you reach out to Boston Children’s Hospital:

If you live outside the United States, you can learn more about International Health services offered through Boston Children’s Hospital at:


What is a Channel on OPENPediatrics?

Channels, previously called Groups, are collaborative spaces that enable users to share resources on a specific topic. There are a number of public channels that you can join, and you also have the option of creating a private channel of your own. If you click on the “User Menu” and navigate to “My Channels,” you will be able to see all available public channels and any private ones you are a part of.

I am a non-health professional, am I still allowed to join the site? ​

No, OPENPediatrics is only for healthcare professionals caring for children.

What kind of educational content do you offer?   

We offer videos, courses, podcasts, screen-based simulators (i.e. to teach mechanical ventilation, hemodialysis, etc.), medical calculators, documents, collaborative groups (channels), and more. 

Continuing Education Questions

How do I find courses that offer CE credit?

Courses that offer CE credit are available under “Continuing Education Courses” in the “User Menu.” You can look for the CE

logo on our courses and videos. 

Are all the courses of OPENPediatrics free of cost? 

Courses are available for both free and purchase at various costs. If you purchase a course you will be able to obtain continuing education credits.


Do you offer group purchasing for courses? 

We do not currently offer group purchases for accredited courses. Users are more than welcome to individually purchase the course and take it together in a group setting, but in order for each individual to receive their credits, they must separately purchase and take the course. We hope to be able to offer group purchases in the future.


Where do I find my certificate? ​

After completing a course, you can view your certificate(s) at any time by clicking the “User Menu” tab > “My Certificates”. If you do not see a certificate for a course you just completed, make sure that you have completed all necessary pre/post tests. If you are still having trouble, please contact ​


How can I document and track my Continuing Education (CE) credits?

Your continuing education credits will be tracked in the Boston Children’s Continuing Medical Education (CME) Department’s Tracking system. You can print your transcript from our online database or email the CME Department for your transcript at Credits will appear in your online transcript within approximately 45 days of completion of the CE activity.


To access your transcript online, please:

  • Go to

  • Click “sign in” in the upper left and use your email as your username

If you forget your password, please 

  • Click “Forgot password”

  • Click on the yellow “My CE” button

  • Click the blue “Transcript” square. Transcripts, like certificates, can be used for re-licensure.


Where can I see my credits?

You have two options for viewing your credits: all credits are reflected on Boston Children’s CloudCME website ( and are also listed under your “My Certificates” page under the "User Menu" of our site..

What is the difference between courses and continuing education?

Continuing education can provide credits to clinicians in support of re-licensure or education requirements. These courses typically have an associated cost. Courses that are non-accredited are for educational use and do not provide continuing education credit.


What types of continuing education credits are offered?

Boston Children’s Hospital has the ability to award the following credit types. Please note that not all credit types are currently offered on the OPENPediatrics site:

  • AMA PRA Category 1TM Credits (physician CME)

  • Nursing credits

  • Pharmacy credits

  • Physician Assistant credits

  • Optometry credits

  • Psychology credits

  • Dental credits

  • Athletic Trainer credits

  • Social Work credits

Who is the accrediting body of Boston Children's Hospital?

Joint Accreditation for Interprofessional Continuing Education offers organizations the opportunity to be accredited to provide medical, nursing, pharmacy, social work, psychology, physician assistant, and optometry continuing education through a single, unified application process, fee structure, and set of accreditation standards.


Joint Accreditation for Interprofessional Continuing Education is a collaboration of:

  • Accreditation Council for Continuing Medical Education (ACCME) 

  • American Nurses Credentialing Center (ANCC)

  • Accreditation Council for Pharmacy Education (ACPE)

  • Association of Social Work Boards (ASWB)

  • American Psychological Association (APA)

  • American Academy of Physician Assistants (AAPA)

  • Association of Regulatory Boards of Optometry, Inc. Council on Optometric Practitioner Education (COPE)

Boston Children's Hospital has also been recognized by the American Dental Association's Continuing Education Recognition Program (ADA CERP) as a provider of continuing dental education, and has been approved to provide Board of Certification for the Athletic Trainer (BOC) continuing education credits.


Other Content Questions

Do you have any content translated into other languages?

Yes, some of our videos have subtitles or are translated into other languages. Content available in languages other

than English is designated by the speech bubble icon (visible on the image associated with courses and videos).

What types of simulators are available? How do I access them? 

We have several screen-based simulators to teach mechanical ventilation, hemodialysis, and peritoneal dialysis. To access the simulators, log in and click "Simulators" under the "User Menu".

Am I able to save my progress or do I have to complete activities in one sitting?

If you are logged in to your account, you will be able to save any progress you have made within a course or simulator and return at your convenience. 


What is the OPENPediatrics editorial process?

All content undergoes a rigorous review process. Subject matter expert peer-reviewers and medical education experts at OPENPediatrics review all content to ensure accuracy and adherence to best practices in education and multimedia design.  


Who are the OPENPediatrics authors?

OPENPediatrics content authors and speakers are subject matter experts in their respective fields from Boston Children's Hospital and other leading hospitals and research centers around the world.

Is the content regularly reviewed?

Yes. We formally review our content every three years to ensure relevancy and accuracy.  We also encourage our community to play an active role in making sure OPENPediatrics' content reflects the current standard of practice by providing feedback through direct comments on our content, or by emailing us at

Are the speakers in OPENPediatrics’ videos compensated financially?

No. Our speakers receive no financial compensation for the creation of our content. OPENPediatrics contributors volunteer their time and expertise to help us fulfill our global mission. Unless specifically noted in the description of an individual piece of content, our authors and speakers have no conflicts of interest to declare.

How can I use the images from the animation and illustration gallery?

You may use gallery items freely for any noncommercial purpose. You must attribute OPENPediatrics and may not distribute modified versions of our content. For more information see


I would like to host educational material through OPENPediatrics. How do I do this?

We encourage collaborations with and between our users. If you would like to share material either privately, for your institution or a particular interest group only, or publicly, you can host this material on OPENPediatrics via the Groups function. 


How do I learn about newly released and upcoming content?

Users can opt-in to receive our monthly newsletter, which includes newly released and upcoming content.  You can opt-in to the newsletter through your profile or email us at: to be added to the list. You can also follow us on Facebook, LinkedIn, or Instagram.

How can I submit a suggestion for future content?

If you would like to submit an idea for a video or a specific topic you would like to see covered on our website, please email We welcome any and all suggestions, which will be passed on to our editorial board for review.

Technical Questions


I clicked the link to reset my password but a link to reset did not come to my email. What should I do? 

Please feel free to email and we will assist with resetting your password. If you are already logged in and would like the change your password, go to “User Menu” > “My Profile” > “Change Password.”

Can I change my email address? 

To change the email address associated with your account, log in and click the "My Profile" icon next to your name on the "User Menu". Select “My Profile” from the list that drops down to edit the email address associated with your account. 


I am having a problem with the OPENPediatrics site. How do I fix it?

While we work closely with our technical partners to ensure that the site runs smoothly, issues do occur occasionally. We apologize for any technical problems you may encounter and are more than happy to help resolve them! Please contact us at and someone will respond to you promptly.

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