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Creating a Just Decision-Making Culture for Clinicians Involved in Errors

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Patricia Folcarelli RN, PhD


Patricia Folcarelli, Senior Director, Patient Safety, at Beth Israel Deaconess Medical Center in Boston shares some principles for creating a just culture for clinicians and staff after errors.

This video is part of the Disclosure and Apology course by the Institute for Professionalism & Ethical Practice and OPENPediatrics. Learners completing the course may post their responses to this video on the group forum.

Initial publication: October 17, 2016.

Topics: Ethics